1. Standard support
2. Special support with highest priority

How to contact with us:

1. Support by email
2. Support at forum
3. Telephone support
4. Support by Skype
5. Personal support

Standard support

If you found any issue in our component, please send us a sample file (HTML, RTF, PDF etc) and issue description at support@sautinsoft.com. We'll certainly help you to solve it.

You can also post your question at our forum: http://forum.sautinsoft.com

Special support

If you don't have a time to wait the new release and want get fixes or add new feature, improvement during five bussiness days, email us know at techsupport@sautinsoft.com to discuss details. The special support cost 250 USD, but the price may be changed depending of kind of work.

Support by email

If you have any question, found an issue or want to suggest a new feature don't restrict yourself and email us:

support@sautinsoft.com

Telephone support

We understand that there are some support cases where a one-to-one talk can solve some programming problem much quicker than by e-mail.

We are available now, you can call us.

Support by Skype

Now we are available online at Skype.

Our login is: sautinsoft.support

To contact with our support team you only need a skype program and next find us in skype network.

Personal Support

Dear clients, often appear questions about technical maintenance of our products directly in your office. Now we offer such possibility to call our engineer into your office.
Our engineer will help you to adjust product, tell about features and make clear a source code or fix sources special for you. To call our engineer you have to pay a his way from Moscow to your place, hotel stay and 100 USD per day. More details we can discuss by email or phone.